Autor Thema: Navigation Menu Items Not Functioning on Index Page  (Gelesen 546 mal)

BenI

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Re: Navigation Menu Items Not Functioning on Index Page
« Antwort #30 am: 20.06.2017 15:43:12 »
Hi Rico,

We need this to work asap and we are willing to pay for your support as this is urgent.

Can you send me the support quote to get this sorted?

Regards,

Rico Ullmann

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Re: Navigation Menu Items Not Functioning on Index Page
« Antwort #31 am: 21.06.2017 08:09:25 »
Hi Ben,

please send us an email with your detailed contact information to sales@cape-it.de.

Insert a Link to this forum post in to your email.

Regards,
Rico Ullmann

BenI

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Re: Navigation Menu Items Not Functioning on Index Page
« Antwort #32 am: 21.06.2017 09:07:03 »
Done.

BenI

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Re: Navigation Menu Items Not Functioning on Index Page
« Antwort #33 am: 22.06.2017 08:47:40 »
Hi Rico,

While we are waiting for support to be official.

Can you please provide any direction as to what might be causing this error?
[Wed Jun 21 13:25:08 2017] [error] Can't use string ("2") as a HASH ref while "strict refs" in use at /opt/otrs/KIX4OTRS/Kernel/Modules/AgentTicketZoom.pm line 946.\n
I have tested other functions and the ticket access is the only issue we have now.

Regards,

BenI

  • Newbie
  • Beiträge: 20
Re: Navigation Menu Items Not Functioning on Index Page
« Antwort #34 am: 25.07.2017 13:26:02 »
Do we need to perhaps regenerate the existing tickets? or is it a code change process on KIX side?