Autor Thema: User Creation of new ticket  (Gelesen 853 mal)

debarber

  • Newbie
  • Beiträge: 1
User Creation of new ticket
« am: 13.02.2019 22:32:43 »
Is it possible to eliminate the necessity for a user to create an account when registering a ticket, so that they can simply just fill in a form for the issue.  I'm looking to use this internally. 

Cheers,
David

Richard Leis

  • Global Moderator
  • Beiträge: 311
Re: User Creation of new ticket
« Antwort #1 am: 25.02.2019 11:06:34 »
Hi David,

you can use the public frontend for this.
It is accessible thorugh http://your-domain/kix/public.pl.

There you can create a ticket without an account.
After the ticket creation you will receive a token to access the ticket again.

Best regards

Richard

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