User Creation of new ticket

[debarber]

Is it possible to eliminate the necessity for a user to create an account when registering a ticket, so that they can simply just fill in a form for the issue.  I'm looking to use this internally. 

Cheers,
David

[Richard Leis]

Hi David,

you can use the public frontend for this.
It is accessible thorugh http://your-domain/kix/public.pl.

There you can create a ticket without an account.
After the ticket creation you will receive a token to access the ticket again.

Best regards

Richard