Autor Thema: NoteMandatory bug in KIX4OTRS-8.0.13  (Gelesen 87 mal)

amair

  • Newbie
  • Beiträge: 23
NoteMandatory bug in KIX4OTRS-8.0.13
« am: 07.06.2017 11:55:51 »
Hi,

after updating to OTRS 5.0.19, KIXCore 5.0.12 and KIX4OTRS 8.0.13 notes are mandatory when for example closing tickets. I've attached two patches which fix that.

BTW: ChangeLog for the latest release are missing. Could you please update them at https://www.cape-it.de/files/ChangeLogs/ ?

Kind regards,
Andreas

amair

  • Newbie
  • Beiträge: 23
Re: NoteMandatory bug in KIX4OTRS-8.0.13
« Antwort #1 am: 14.07.2017 14:46:10 »
Hi,

no feedback? This bug is still present in the latest release OTRS 5.0.20, KIXCore 5.0.13 and KIX4OTRS 8.0.14.

Any chance to get that fixed?

Regards,
Andreas

Richard Leis

  • Global Moderator
  • Beiträge: 138
Re: NoteMandatory bug in KIX4OTRS-8.0.13
« Antwort #2 am: 26.07.2017 13:24:58 »
Hi Andreas,

thank you for your feedback. We already have this bug reported to our development department but it wasn't fixed jet.
I will let you know when the bug is fixed.

Best regards

Richard

Richard Leis

  • Global Moderator
  • Beiträge: 138
Re: NoteMandatory bug in KIX4OTRS-8.0.13
« Antwort #3 am: 23.08.2017 12:49:59 »
Hi Andreas,

today I got the information that this bug is now fixed.
The Bugfix will be released with KIX4OTRS 8.0.15 in the beginning of September.

Best regards

Richard

amair

  • Newbie
  • Beiträge: 23
Re: NoteMandatory bug in KIX4OTRS-8.0.13
« Antwort #4 am: 23.08.2017 12:58:08 »
Hi Richard,

thanks!

Best regards,
Andreas