Autor Thema: Cant'perform GET on https://git.kixdesk.com/kix2016/otrs.xml: 401 Unauthorized  (Gelesen 451 mal)

fc_otrs

  • Newbie
  • Beiträge: 1
Hi,
after installation kix2017, in Package Management > update repository to sohow module, OTRS return this error in Error Log: Cant'perform GET on https://git.kixdesk.com/kix2016/otrs.xml: 401 Unauthorized
what's wrong ?
Thanks a lot for any support

otrs 6.0.18 on CentOS

Danny Bochmann

  • Global Moderator
  • Beiträge: 442
Hello fc_otrs,

can you tell me the following details of your system?:
  • system before the installation of KIX2017
  • single Steps of the installation

the update repository button are out of function in KIX because the single packages are installed with the Package manager of your distribution.

The Adress https://git.kixdesk.com/kix2016/otrs.xml are not existent.
I Dont know where the Address comes from on your System.

The Address for the Repository are defined in the SysConfigKey Package::Repository List. Please check this Key in your System.

BR
Danny

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