Autor Thema: Liste relevanter Platzhalter  (Gelesen 2484 mal)

Fabian Seibt

  • Global Moderator
  • Beiträge: 163
Liste relevanter Platzhalter
« am: 15.01.2019 11:56:09 »
Hallo zusammen,

aufgrund erhöhter Nachfrage, posten wir hier nun eine kategorisierte Liste abfragbarer KIX-Platzhalter.
Diese Liste erhebt keinen Anspruch auf Vollständigkeit.
Weiterhin ist zu beachten, dass nicht alle Platzhalter in jeder Text-Maske ziehen bzw. tlw. nur ziehen können, wenn die Daten bereits vorliegen.


Owner

<KIX_OWNER_*>
<KIX_OWNER_AdminDynamicFieldsOverviewPageShown>
<KIX_OWNER_ChangeTime>
<KIX_OWNER_CreateTime>
<KIX_OWNER_KIXSidebarCILinksShow>
<KIX_OWNER_OutOfOffice>
<KIX_OWNER_OutOfOfficeEndDay>
<KIX_OWNER_OutOfOfficeEndMonth>
<KIX_OWNER_OutOfOfficeEndYear>
<KIX_OWNER_OutOfOfficeStartDay>
<KIX_OWNER_OutOfOfficeStartMonth>
<KIX_OWNER_OutOfOfficeStartYear>
<KIX_OWNER_RedirectAfterTicketClose>
<KIX_OWNER_ShownArticle>
<KIX_OWNER_UserAuthBackend>
<KIX_OWNER_UserChangeOverviewSmallPageShown>
<KIX_OWNER_UserComment>
<KIX_OWNER_UserConfigItemOverviewCustomPageShown>
<KIX_OWNER_UserConfigItemOverviewSmallPageShown>
<KIX_OWNER_UserCreateNextMask>
<KIX_OWNER_UserCustomCILVComputer>
<KIX_OWNER_UserCustomTLVColumnValue>
<KIX_OWNER_UserEmail>
<KIX_OWNER_UserFirstname>
<KIX_OWNER_UserID>
<KIX_OWNER_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_OWNER_UserLanguage>
<KIX_OWNER_UserLastLogin>
<KIX_OWNER_UserLastLoginTimestamp>
<KIX_OWNER_UserLastname>
<KIX_OWNER_UserLogin>
<KIX_OWNER_UserLoginFailed>
<KIX_OWNER_UserPw>
<KIX_OWNER_UserQueueSelectionStyle>
<KIX_OWNER_UserQueueViewLayout>
<KIX_OWNER_UserRefreshTime>
<KIX_OWNER_UserSendFollowUpNotification>
<KIX_OWNER_UserSendLockTimeoutNotification>
<KIX_OWNER_UserSendMoveNotification>
<KIX_OWNER_UserSendNewTicketNotification>
<KIX_OWNER_UserSendWatcherNotification>
<KIX_OWNER_UserSkin>
<KIX_OWNER_UserTheme>
<KIX_OWNER_UserTicketOverviewAgentTicketLockedView>
<KIX_OWNER_UserTicketOverviewAgentTicketQueue>
<KIX_OWNER_UserTicketOverviewCustomPageShown>
<KIX_OWNER_UserTicketOverviewMediumPageShown>
<KIX_OWNER_UserTicketOverviewPreviewPageShown>
<KIX_OWNER_UserTicketOverviewSmallPageShown>
<KIX_OWNER_UserTitle>
<KIX_OWNER_UserViewAllTickets>
<KIX_OWNER_ValidID>

Responsible

<KIX_RESPONSIBLE_*>
<KIX_RESPONSIBLE_AdminDynamicFieldsOverviewPageShown>
<KIX_RESPONSIBLE_ChangeTime>
<KIX_RESPONSIBLE_CreateTime>
<KIX_RESPONSIBLE_KIXSidebarCILinksShow>
<KIX_RESPONSIBLE_OutOfOffice>
<KIX_RESPONSIBLE_OutOfOfficeEndDay>
<KIX_RESPONSIBLE_OutOfOfficeEndMonth>
<KIX_RESPONSIBLE_OutOfOfficeEndYear>
<KIX_RESPONSIBLE_OutOfOfficeStartDay>
<KIX_RESPONSIBLE_OutOfOfficeStartMonth>
<KIX_RESPONSIBLE_OutOfOfficeStartYear>
<KIX_RESPONSIBLE_RedirectAfterTicketClose>
<KIX_RESPONSIBLE_ShownArticle>
<KIX_RESPONSIBLE_UserAuthBackend>
<KIX_RESPONSIBLE_UserChangeOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserComment>
<KIX_RESPONSIBLE_UserConfigItemOverviewCustomPageShown>
<KIX_RESPONSIBLE_UserConfigItemOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserCreateNextMask>
<KIX_RESPONSIBLE_UserCustomCILVComputer>
<KIX_RESPONSIBLE_UserCustomTLVColumnValue>
<KIX_RESPONSIBLE_UserEmail>
<KIX_RESPONSIBLE_UserFirstname>
<KIX_RESPONSIBLE_UserID>
<KIX_RESPONSIBLE_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_RESPONSIBLE_UserLanguage>
<KIX_RESPONSIBLE_UserLastLogin>
<KIX_RESPONSIBLE_UserLastLoginTimestamp>
<KIX_RESPONSIBLE_UserLastname>
<KIX_RESPONSIBLE_UserLogin>
<KIX_RESPONSIBLE_UserLoginFailed>
<KIX_RESPONSIBLE_UserPw>
<KIX_RESPONSIBLE_UserQueueSelectionStyle>
<KIX_RESPONSIBLE_UserQueueViewLayout>
<KIX_RESPONSIBLE_UserRefreshTime>
<KIX_RESPONSIBLE_UserSendFollowUpNotification>
<KIX_RESPONSIBLE_UserSendLockTimeoutNotification>
<KIX_RESPONSIBLE_UserSendMoveNotification>
<KIX_RESPONSIBLE_UserSendNewTicketNotification>
<KIX_RESPONSIBLE_UserSendWatcherNotification>
<KIX_RESPONSIBLE_UserSkin>
<KIX_RESPONSIBLE_UserTheme>
<KIX_RESPONSIBLE_UserTicketOverviewAgentTicketLockedView>
<KIX_RESPONSIBLE_UserTicketOverviewAgentTicketQueue>
<KIX_RESPONSIBLE_UserTicketOverviewCustomPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewMediumPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewPreviewPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserTitle>
<KIX_RESPONSIBLE_UserViewAllTickets>
<KIX_RESPONSIBLE_ValidID>

Current

<KIX_CURRENT_*>
<KIX_CURRENT_AdminDynamicFieldsOverviewPageShown>
<KIX_CURRENT_ChangeTime>
<KIX_CURRENT_CreateTime>
<KIX_CURRENT_KIXSidebarCILinksShow>
<KIX_CURRENT_OutOfOffice>
<KIX_CURRENT_OutOfOfficeEndDay>
<KIX_CURRENT_OutOfOfficeEndMonth>
<KIX_CURRENT_OutOfOfficeEndYear>
<KIX_CURRENT_OutOfOfficeStartDay>
<KIX_CURRENT_OutOfOfficeStartMonth>
<KIX_CURRENT_OutOfOfficeStartYear>
<KIX_CURRENT_RedirectAfterTicketClose>
<KIX_CURRENT_ShownArticle>
<KIX_CURRENT_UserAuthBackend>
<KIX_CURRENT_UserChangeOverviewSmallPageShown>
<KIX_CURRENT_UserComment>
<KIX_CURRENT_UserConfigItemOverviewCustomPageShown>
<KIX_CURRENT_UserConfigItemOverviewSmallPageShown>
<KIX_CURRENT_UserCreateNextMask>
<KIX_CURRENT_UserCustomCILVComputer>
<KIX_CURRENT_UserCustomTLVColumnValue>
<KIX_CURRENT_UserEmail>
<KIX_CURRENT_UserFirstname>
<KIX_CURRENT_UserID>
<KIX_CURRENT_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_CURRENT_UserLanguage>
<KIX_CURRENT_UserLastLogin>
<KIX_CURRENT_UserLastLoginTimestamp>
<KIX_CURRENT_UserLastname>
<KIX_CURRENT_UserLogin>
<KIX_CURRENT_UserLoginFailed>
<KIX_CURRENT_UserPw>
<KIX_CURRENT_UserQueueSelectionStyle>
<KIX_CURRENT_UserQueueViewLayout>
<KIX_CURRENT_UserRefreshTime>
<KIX_CURRENT_UserSendFollowUpNotification>
<KIX_CURRENT_UserSendLockTimeoutNotification>
<KIX_CURRENT_UserSendMoveNotification>
<KIX_CURRENT_UserSendNewTicketNotification>
<KIX_CURRENT_UserSendWatcherNotification>
<KIX_CURRENT_UserSkin>
<KIX_CURRENT_UserTheme>
<KIX_CURRENT_UserTicketOverviewAgentTicketLockedView>
<KIX_CURRENT_UserTicketOverviewAgentTicketQueue>
<KIX_CURRENT_UserTicketOverviewCustomPageShown>
<KIX_CURRENT_UserTicketOverviewMediumPageShown>
<KIX_CURRENT_UserTicketOverviewPreviewPageShown>
<KIX_CURRENT_UserTicketOverviewSmallPageShown>
<KIX_CURRENT_UserTitle>
<KIX_CURRENT_UserViewAllTickets>
<KIX_CURRENT_ValidID>

Agent

<KIX_AGENT_*>
<KIX_AGENT_AdminDynamicFieldsOverviewPageShown>
<KIX_AGENT_ChangeTime>
<KIX_AGENT_CreateTime>
<KIX_AGENT_KIXSidebarCILinksShow>
<KIX_AGENT_OutOfOffice>
<KIX_AGENT_OutOfOfficeEndDay>
<KIX_AGENT_OutOfOfficeEndMonth>
<KIX_AGENT_OutOfOfficeEndYear>
<KIX_AGENT_OutOfOfficeStartDay>
<KIX_AGENT_OutOfOfficeStartMonth>
<KIX_AGENT_OutOfOfficeStartYear>
<KIX_AGENT_RedirectAfterTicketClose>
<KIX_AGENT_ShownArticle>
<KIX_AGENT_UserAuthBackend>
<KIX_AGENT_UserChangeOverviewSmallPageShown>
<KIX_AGENT_UserComment>
<KIX_AGENT_UserConfigItemOverviewCustomPageShown>
<KIX_AGENT_UserConfigItemOverviewSmallPageShown>
<KIX_AGENT_UserCreateNextMask>
<KIX_AGENT_UserCustomCILVComputer>
<KIX_AGENT_UserCustomTLVColumnValue>
<KIX_AGENT_UserEmail>
<KIX_AGENT_UserFirstname>
<KIX_AGENT_UserID>
<KIX_AGENT_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_AGENT_UserLanguage>
<KIX_AGENT_UserLastLogin>
<KIX_AGENT_UserLastLoginTimestamp>
<KIX_AGENT_UserLastname>
<KIX_AGENT_UserLogin>
<KIX_AGENT_UserLoginFailed>
<KIX_AGENT_UserPw>
<KIX_AGENT_UserQueueSelectionStyle>
<KIX_AGENT_UserQueueViewLayout>
<KIX_AGENT_UserRefreshTime>
<KIX_AGENT_UserSendFollowUpNotification>
<KIX_AGENT_UserSendLockTimeoutNotification>
<KIX_AGENT_UserSendMoveNotification>
<KIX_AGENT_UserSendNewTicketNotification>
<KIX_AGENT_UserSendWatcherNotification>
<KIX_AGENT_UserSkin>
<KIX_AGENT_UserTheme>
<KIX_AGENT_UserTicketOverviewAgentTicketLockedView>
<KIX_AGENT_UserTicketOverviewAgentTicketQueue>
<KIX_AGENT_UserTicketOverviewCustomPageShown>
<KIX_AGENT_UserTicketOverviewMediumPageShown>
<KIX_AGENT_UserTicketOverviewPreviewPageShown>
<KIX_AGENT_UserTicketOverviewSmallPageShown>
<KIX_AGENT_UserTitle>
<KIX_AGENT_UserViewAllTickets>
<KIX_AGENT_ValidID>

Ticket

<KIX_TICKET_*>
<KIX_TICKET_Age>
<KIX_TICKET_ArchiveFlag>
<KIX_TICKET_ChangeBy>
<KIX_TICKET_Changed>
<KIX_TICKET_CreateBy>
<KIX_TICKET_CreateTimeUnix>
<KIX_TICKET_Created>
<KIX_TICKET_CustomerID>
<KIX_TICKET_CustomerUserID>
<KIX_TICKET_DynamicField_FIELDNAME>
<KIX_TICKET_DynamicField_FIELDNAME_Value>
<KIX_TICKET_EscalationDestinationDate>
<KIX_TICKET_EscalationDestinationIn>
<KIX_TICKET_EscalationResponseTime>
<KIX_TICKET_EscalationSolutionTime>
<KIX_TICKET_EscalationTime>
<KIX_TICKET_EscalationUpdateTime>
<KIX_TICKET_GroupID>
<KIX_TICKET_Lock>
<KIX_TICKET_LockID>
<KIX_TICKET_Owner>
<KIX_TICKET_OwnerID>
<KIX_TICKET_Priority>
<KIX_TICKET_PriorityID>
<KIX_TICKET_Queue>
<KIX_TICKET_QueueID>
<KIX_TICKET_RealTillTimeNotUsed>
<KIX_TICKET_Responsible>
<KIX_TICKET_ResponsibleID>
<KIX_TICKET_SLAID>
<KIX_TICKET_ServiceID>
<KIX_TICKET_State>
<KIX_TICKET_StateID>
<KIX_TICKET_StateType>
<KIX_TICKET_TicketID>
<KIX_TICKET_TicketNumber>
<KIX_TICKET_Title>
<KIX_TICKET_Type>
<KIX_TICKET_TypeID>
<KIX_TICKET_UnlockTimeout>
<KIX_TICKET_UntilTime>

Customer

<KIX_CUSTOMER_*>
<KIX_CUSTOMER_Age>
<KIX_CUSTOMER_AgeTimeUnix>
<KIX_CUSTOMER_ArticleID>
<KIX_CUSTOMER_ArticleType>
<KIX_CUSTOMER_ArticleTypeID>
<KIX_CUSTOMER_Bcc>
<KIX_CUSTOMER_Body>
<KIX_CUSTOMER_Cc>
<KIX_CUSTOMER_Changed>
<KIX_CUSTOMER_Charset>
<KIX_CUSTOMER_ContentCharset>
<KIX_CUSTOMER_ContentType>
<KIX_CUSTOMER_CreateTimeUnix>
<KIX_CUSTOMER_Created>
<KIX_CUSTOMER_CreatedBy>
<KIX_CUSTOMER_CustomerID>
<KIX_CUSTOMER_CustomerUserID>
<KIX_CUSTOMER_DynamicField_FIELDNAME>
<KIX_CUSTOMER_DynamicField_FIELDNAME_Value>
<KIX_CUSTOMER_EMAIL[16]>
<KIX_CUSTOMER_EscalationResponseTime>
<KIX_CUSTOMER_EscalationSolutionTime>
<KIX_CUSTOMER_EscalationTime>
<KIX_CUSTOMER_EscalationUpdateTime>
<KIX_CUSTOMER_From>
<KIX_CUSTOMER_FromRealname>
<KIX_CUSTOMER_InReplyTo>
<KIX_CUSTOMER_IncomingTime>
<KIX_CUSTOMER_Lock>
<KIX_CUSTOMER_LockID>
<KIX_CUSTOMER_MessageID>
<KIX_CUSTOMER_MimeType>
<KIX_CUSTOMER_OrigFrom>
<KIX_CUSTOMER_OrigFromName>
<KIX_CUSTOMER_Owner>
<KIX_CUSTOMER_OwnerID>
<KIX_CUSTOMER_Priority>
<KIX_CUSTOMER_PriorityID>
<KIX_CUSTOMER_Queue>
<KIX_CUSTOMER_QueueID>
<KIX_CUSTOMER_REALNAME>
<KIX_CUSTOMER_RealTillTimeNotUsed>
<KIX_CUSTOMER_References>
<KIX_CUSTOMER_ReplyTo>
<KIX_CUSTOMER_Responsible>
<KIX_CUSTOMER_ResponsibleID>
<KIX_CUSTOMER_SLA>
<KIX_CUSTOMER_SLAID>
<KIX_CUSTOMER_SenderType>
<KIX_CUSTOMER_SenderTypeID>
<KIX_CUSTOMER_Service>
<KIX_CUSTOMER_ServiceID>
<KIX_CUSTOMER_State>
<KIX_CUSTOMER_StateID>
<KIX_CUSTOMER_StateType>
<KIX_CUSTOMER_Subject>
<KIX_CUSTOMER_SUBJECT[18]>
<KIX_CUSTOMER_TicketID>
<KIX_CUSTOMER_TicketNumber>
<KIX_CUSTOMER_Title>
<KIX_CUSTOMER_To>
<KIX_CUSTOMER_ToEmail>
<KIX_CUSTOMER_ToRealname>
<KIX_CUSTOMER_Type>
<KIX_CUSTOMER_TypeID>
<KIX_CUSTOMER_UntilTime>
<KIX_CUSTOMER_CompanyConfig>
<KIX_CUSTOMER_Config>
<KIX_CUSTOMER_Source>
<KIX_CUSTOMER_UserAuthBackend>
<KIX_CUSTOMER_UserCity>
<KIX_CUSTOMER_UserComment>
<KIX_CUSTOMER_UserCountry>
<KIX_CUSTOMER_UserCustomerID>
<KIX_CUSTOMER_UserEmail>
<KIX_CUSTOMER_UserFax>
<KIX_CUSTOMER_UserFirstname>
<KIX_CUSTOMER_UserID>
<KIX_CUSTOMER_UserLanguage>
<KIX_CUSTOMER_UserLastLogin>
<KIX_CUSTOMER_UserLastLoginTimestamp>
<KIX_CUSTOMER_UserLastname>
<KIX_CUSTOMER_UserLogin>
<KIX_CUSTOMER_UserLoginFailed>
<KIX_CUSTOMER_UserMobile>
<KIX_CUSTOMER_UserPassword>
<KIX_CUSTOMER_UserPhone>
<KIX_CUSTOMER_UserRefreshTime>
<KIX_CUSTOMER_UserShowTickets>
<KIX_CUSTOMER_UserStreet>
<KIX_CUSTOMER_UserTheme>
<KIX_CUSTOMER_UserTitle>
<KIX_CUSTOMER_UserZip>
<KIX_CUSTOMER_ValidID>

Customer Data

<KIX_CUSTOMER_DATA_*>
<KIX_CUSTOMER_DATA_CompanyConfig>
<KIX_CUSTOMER_DATA_Config>
<KIX_CUSTOMER_DATA_DynamicField_Name>
<KIX_CUSTOMER_DATA_Source>
<KIX_CUSTOMER_DATA_UserAuthBackend>
<KIX_CUSTOMER_DATA_UserCity>
<KIX_CUSTOMER_DATA_UserComment>
<KIX_CUSTOMER_DATA_UserCountry>
<KIX_CUSTOMER_DATA_UserCustomerID>
<KIX_CUSTOMER_DATA_UserEmail>
<KIX_CUSTOMER_DATA_UserFax>
<KIX_CUSTOMER_DATA_UserFirstname>
<KIX_CUSTOMER_DATA_UserID>
<KIX_CUSTOMER_DATA_UserLanguage>
<KIX_CUSTOMER_DATA_UserLastLogin>
<KIX_CUSTOMER_DATA_UserLastLoginTimestamp>
<KIX_CUSTOMER_DATA_UserLastname>
<KIX_CUSTOMER_DATA_UserLogin>
<KIX_CUSTOMER_DATA_UserLoginFailed>
<KIX_CUSTOMER_DATA_UserMobile>
<KIX_CUSTOMER_DATA_UserPassword>
<KIX_CUSTOMER_DATA_UserPhone>
<KIX_CUSTOMER_DATA_UserRefreshTime>
<KIX_CUSTOMER_DATA_UserShowTickets>
<KIX_CUSTOMER_DATA_UserStreet>
<KIX_CUSTOMER_DATA_UserTheme>
<KIX_CUSTOMER_DATA_UserTitle>
<KIX_CUSTOMER_DATA_UserZip>
<KIX_CUSTOMER_DATA_ValidID>

Article

<KIX_ARTICLE_DATA_*>
<KIX_ARTICLE_DATA_Age>
<KIX_ARTICLE_DATA_PriorityID>
<KIX_ARTICLE_DATA_ContentType>
<KIX_ARTICLE_DATA_ServiceID>
<KIX_ARTICLE_DATA_Service>
<KIX_ARTICLE_DATA_Type>
<KIX_ARTICLE_DATA_ContentCharset>
<KIX_ARTICLE_DATA_Responsible>
<KIX_ARTICLE_DATA_StateID>
<KIX_ARTICLE_DATA_SenderType>
<KIX_ARTICLE_DATA_ResponsibleID>
<KIX_ARTICLE_DATA_Body>
<KIX_ARTICLE_DATA_EscalationTime>
<KIX_ARTICLE_DATA_MimeType>
<KIX_ARTICLE_DATA_SLA>
<KIX_ARTICLE_DATA_Subject>
<KIX_ARTICLE_DATA_InReplyTo>
<KIX_ARTICLE_DATA_OwnerID>
<KIX_ARTICLE_DATA_Changed>
<KIX_ARTICLE_DATA_RealTillTimeNotUsed>
<KIX_ARTICLE_DATA_Owner>
<KIX_ARTICLE_DATA_AgeTimeUnix>
<KIX_ARTICLE_DATA_CustomerID>
<KIX_ARTICLE_DATA_TypeID>
<KIX_ARTICLE_DATA_MessageID>
<KIX_ARTICLE_DATA_Created>
<KIX_ARTICLE_DATA_ArticleID>
<KIX_ARTICLE_DATA_To>
<KIX_ARTICLE_DATA_Priority>
<KIX_ARTICLE_DATA_UntilTime>
<KIX_ARTICLE_DATA_EscalationUpdateTime>
<KIX_ARTICLE_DATA_CreatedBy>
<KIX_ARTICLE_DATA_QueueID>
<KIX_ARTICLE_DATA_ArticleTypeID>
<KIX_ARTICLE_DATA_Queue>
<KIX_ARTICLE_DATA_SenderTypeID>
<KIX_ARTICLE_DATA_State>
<KIX_ARTICLE_DATA_ToRealname>
<KIX_ARTICLE_DATA_Title>
<KIX_ARTICLE_DATA_ReplyTo>
<KIX_ARTICLE_DATA_References>
<KIX_ARTICLE_DATA_TicketID>
<KIX_ARTICLE_DATA_ArticleType>
<KIX_ARTICLE_DATA_Cc>
<KIX_ARTICLE_DATA_StateType>
<KIX_ARTICLE_DATA_FromRealname>
<KIX_ARTICLE_DATA_EscalationResponseTime>
<KIX_ARTICLE_DATA_EscalationSolutionTime>
<KIX_ARTICLE_DATA_IncomingTime>
<KIX_ARTICLE_DATA_LockID>
<KIX_ARTICLE_DATA_Charset>
<KIX_ARTICLE_DATA_TicketNumber>
<KIX_ARTICLE_DATA_CreateTimeUnix>
<KIX_ARTICLE_DATA_Lock>
<KIX_ARTICLE_DATA_SLAID>
<KIX_ARTICLE_DATA_CustomerUserID>
<KIX_ARTICLE_DATA_From>

<KIX_ARTICLE_RECIPIENT_*>
<KIX_ARTICLE_RECIPIENT_UserPassword>
<KIX_ARTICLE_RECIPIENT_CreateBy>
<KIX_ARTICLE_RECIPIENT_ChangeBy>
<KIX_ARTICLE_RECIPIENT_UserID>
<KIX_ARTICLE_RECIPIENT_CustomerCompanyValidID>
<KIX_ARTICLE_RECIPIENT_UserDefaultTicketQueue>
<KIX_ARTICLE_RECIPIENT_Config>
<KIX_ARTICLE_RECIPIENT_UserConfigItemOverviewSmallPageShown>
<KIX_ARTICLE_RECIPIENT_UserDefaultService>
<KIX_ARTICLE_RECIPIENT_UserShowTickets>
<KIX_ARTICLE_RECIPIENT_CompanyConfig>
<KIX_ARTICLE_RECIPIENT_UserGoogleAuthenticatorSecretKey>

First

<KIX_FIRST_*>
<KIX_FIRST_BODY>
<KIX_FIRST_COMMENT>
<KIX_FIRST_EMAIL[]>
<KIX_FIRST_SUBJECT[]>

Config


<KIX_CONFIG_*>
<KIX_CONFIG_HttpType>
<KIX_CONFIG_ScriptAlias>
<KIX_CONFIG_FQDN>
<KIX_CONFIG_TicketHook>
<KIX_CONFIG_NotificationSenderName>

Email

<KIX_EMAIL_*>
<KIX_EMAIL_DATE>

Quote

<KIX_QUOTE_*>
<KIX_QUOTE_Start>
<KIX_QUOTE_Ende>
<KIX_QUOTE[]>

FAQ Approval

<KIX_FAQ_NUMBER>
<KIX_FAQ_TITLE>
<KIX_FAQ_AUTHOR>
<KIX_FAQ_STATE>
<KIX_FAQ_CATEGORY>
<KIX_FAQ_CATEGORYID>
<KIX_FAQ_LANGUAGE>
<KIX_FAQ_ITEMID>

...

VG Fabian
 

Sebastian

  • Newbie
  • Beiträge: 102
Re: Liste relevanter Platzhalter
« Antwort #1 am: 24.01.2019 15:30:01 »
Fehlt bei <KIX_CONFIG HttpType> ein Unterstrich: <KIX_CONFIG_HttpType>?
Und warum ist bei allen <KIX_Agent_*> das Agent nicht komplett in Großbuchstaben wie bei allen anderen Kategorien?

Fabian Seibt

  • Global Moderator
  • Beiträge: 163
Re: Liste relevanter Platzhalter
« Antwort #2 am: 24.01.2019 16:16:53 »
Hallo Sebastian,

danke für die Hinweise. Ich habe das gleich glatt gezogen. :-)


VG Fabian

f.niehus

  • Newbie
  • Beiträge: 71
Re: Liste relevanter Platzhalter
« Antwort #3 am: 30.01.2019 12:20:24 »
Hi Fabian,
kannst Du die Variablenliste noch um die möglichen Werte für die E-Mail-Header im Postmaster-Filter ergänzen?
Danke!

Fabian Seibt

  • Global Moderator
  • Beiträge: 163
Re: Liste relevanter Platzhalter
« Antwort #4 am: 04.02.2019 14:53:34 »
Hallo f.niehus,

die (erweiterbare) Liste der Header findest du in der SysConfig unter PostmasterX-Header (Gruppe: Ticket → Core::PostMaster).
Reicht dir das in dieser Form?

VG Fabian

Sebastian

  • Newbie
  • Beiträge: 102
Re: Liste relevanter Platzhalter
« Antwort #5 am: 04.02.2019 16:31:02 »
Also ich fände eine Liste hier im Forum hilfreich.

Fabian Seibt

  • Global Moderator
  • Beiträge: 163
Re: Liste relevanter Platzhalter
« Antwort #6 am: 05.02.2019 11:58:00 »

f.niehus

  • Newbie
  • Beiträge: 71
Re: Liste relevanter Platzhalter
« Antwort #7 am: 06.02.2019 13:50:14 »
Besten Dank!

Sebastian

  • Newbie
  • Beiträge: 102
Re: Liste relevanter Platzhalter
« Antwort #8 am: 25.07.2019 17:47:52 »
In einer FAQ-Benachrichtigung befinden sich folgende Platzhalter:

<KIX_FAQ_NUMBER>
<KIX_FAQ_TITLE>
<KIX_FAQ_AUTHOR>
<KIX_FAQ_STATE>

Gibt es noch weitere FAQ-Platzhalter?

Fabian Seibt

  • Global Moderator
  • Beiträge: 163
Re: Liste relevanter Platzhalter
« Antwort #9 am: 26.07.2019 10:35:43 »
Hallo Sebastian,

ich habe die Liste mit deinen Vorschlägen und den uns bekannten weiteren Platzhaltern ergänzt.

VG Fabian

Stefan_Wachsmuth

  • Newbie
  • Beiträge: 3
Re: Liste relevanter Platzhalter
« Antwort #10 am: 29.03.2020 19:36:11 »
Hallo Fabian,
gibt es die Möglichkeit, die Telefonnummer des angemeldeten Agenten in einem Textbaustein zu verwenden?
<KIX_OWNER_Phone> funktioniert leider nicht...
Ansonsten finde ich die Liste wirklich Top!
Grüße,Stefan



Fabian Seibt

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Re: Liste relevanter Platzhalter
« Antwort #11 am: 03.04.2020 11:25:39 »
Hallo Stefan,

danke für dein positives Feedback.
Wenn du die Telefonnummer meinst, die man unter Mobil am Agenten hinterlegen kann, dann ist diese leider nicht über einen Platzhalter auswertbar.

VG Fabian

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