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Missing Pending and Close button

Begonnen von KAndersen, 06.07.2018 15:22:23

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KAndersen

Hi,
I have been upgrading/migrating KIX4OTRS to KIX2017
After the migration, I no longer have the Pending and Close buttons (positioned originally between the Communication and Miscellanious dropdowns.
(Note: To be able to upgrade, I had to remove/uninstall packages KIX4OTRS and KIXCore)
How can I recreate the two buttons: Pending and Close? 
Or as a minimum, the Close button.

Rgrds
/Knud

Danny Bochmann

Hello Knud,

please activate the following two SysConfigKeys:

       
  • Ticket::Frontend::MenuModule###440-Pending
  • Ticket::Frontend::MenuModule###450-Close
best regards
Danny

KAndersen

Thank you.
Working Fine.
For others, the settings are in:
Edit Config Settings in Ticket → Frontend::Agent::Ticket::MenuModule

Rgrds