Incorrect number of tickets in Tickets > Service view

[iuliusmarek]

When using Tickets > Service view, I get different numbers of tickets in "All Tickets (12)" a "Available tickets  [/size](12)[/size]": e.g. 12 and 12 when in "All Tickets" view, but 12 and 3 when i choose  [/size]"Available tickets" view.[/size]

[Katja Hüsig]

Dear iuliusmarek,

please post a screenshot and post what version of KIX you use.

Best regards,
Katja Hüsig