How to integrate kix to IP PBX telephony system based on asterisk?

[Nilufar]

Hi kixdesk developers! Could you please tell me is it possible to integrate kix with IP PBX telephony system based on Asterisk though web-srvices? 

[Tino Voigt]

Hello Nilufar,

to use the IP PBX telephony system based on Asterisk you need the Computer Telephony Integration Module for KIX.
Furthermore your phone system need to support action urls.

For more information about the Computer Telephony Integration Module, please see: https://www.kixdesk.com/en/modules/computer-telephony-integration.html

best regards, Tino Voigt