Ticket templates order displayed on web page

[Rudi]

I am using ticket templates, in the end user view the order of the Ticket templates changes if i revisit/refresh the page. Is there some way to force the order of the Ticket Templates to be the same for the customer view?


Thanks for any help. This is great software.

[Beatrice Müller]

Hi,

normally the order of the ticket templates depends on the name. These are sorted in ascending order.
Can you please send me a screenshot before and after the reload?

thank you for the praise and kind regard
Beatrice

[Rudi]

here is a link  to image. The image contains two screenshots. is split top and bottom.

Thanks,

http://imgur.com/a/Vtyvt

[Beatrice Müller]

Thanks for feedback.

I was able to reproduce the error and I've passed it to our development department.
If I have received a feedback, I will sign up again.

[Beatrice Müller]

The problem will be fixed with the next release (coming late May).

[Rudi]

Thanks for the reply.