How to install Kix?

[brianmark2]

How to install Kix on centos6.5 or centos7? I followed everything here https://www.kixdesk.com/en/downloads/installationguides/centos.html but it's not working.


Pls help.


Thank you

[Beatrice Müller]

Hello,

what exactly does not work? Which Step does not work?
Please send an error log?

kind regards

[maustec]

Hi to all,

I think the problem is you don't opened the 80/TCP port in firewall.

Like us, we followed all the steps 1 to 7, but in CentOS 7 you need to do one aditional step (before step 6 to be correct), you need to open port 80/TCP

in CentOS 7 you can do it whit that command:

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sudo firewall-cmd --zone=public --add-port=80/tcp --permanent
sudo firewall-cmd --reload

Another thing... you have "httpd" and "mysql/mariadb" RUNNING after reboot? if NOT:

Centos7:

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systemctl enable httpd.service
systemctl enable mariadb.service
reboot

It works for me, and if its posible, any moderator, can add that on the main guide  :)