KIX18 Self Service Portal URL

[Kostaq Cipo]

Hallo,


I have a KIX18 installation on a cloud VM with a FQDN. I can't find the customer portal URL.


When running from inside the VM with the IP address I get the portal by going to https://myipaddress:20445/.


When I go to https://kix18.cloud. ... /home I get into the application fine. I am just not sure what the url to the customer portal is from here. Tried various combinations. In KIX17 I add /kix/customer.pl and get to the portal. But this doesn't work with KIX18.


I am not sure how this work on KIX18.


Thanks in advance for your help.


Kind regards

[Benedikt Geißler]

Hello scampensis,

there are two possible explanations: If you have a KIX 18 Start cloud, then there is no Self Service Portal. Otherwise the SSP is available under <cloud name>-ssp.kix.cloud. (note the "-ssp" in front of .kix.cloud).

Kind regards
Benedikt