KIX - Forum

English => Known Errors => Thema gestartet von: debarber am 13.02.2019 22:32:43

Titel: User Creation of new ticket
Beitrag von: debarber am 13.02.2019 22:32:43
Is it possible to eliminate the necessity for a user to create an account when registering a ticket, so that they can simply just fill in a form for the issue.  I'm looking to use this internally. 

Cheers,
David
Titel: Re: User Creation of new ticket
Beitrag von: Richard Leis am 25.02.2019 11:06:34
Hi David,

you can use the public frontend for this.
It is accessible thorugh http://your-domain/kix/public.pl.

There you can create a ticket without an account.
After the ticket creation you will receive a token to access the ticket again.

Best regards

Richard