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Liste relevanter Platzhalter

Begonnen von Fabian Seibt, 15.01.2019 11:56:09

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Fabian Seibt

Hallo zusammen,

aufgrund erhöhter Nachfrage, posten wir hier nun eine kategorisierte Liste abfragbarer KIX-Platzhalter.
Diese Liste erhebt keinen Anspruch auf Vollständigkeit.
Weiterhin ist zu beachten, dass nicht alle Platzhalter in jeder Text-Maske ziehen bzw. tlw. nur ziehen können, wenn die Daten bereits vorliegen.


Owner

<KIX_OWNER_*>
<KIX_OWNER_AdminDynamicFieldsOverviewPageShown>
<KIX_OWNER_ChangeTime>
<KIX_OWNER_CreateTime>
<KIX_OWNER_KIXSidebarCILinksShow>
<KIX_OWNER_OutOfOffice>
<KIX_OWNER_OutOfOfficeEndDay>
<KIX_OWNER_OutOfOfficeEndMonth>
<KIX_OWNER_OutOfOfficeEndYear>
<KIX_OWNER_OutOfOfficeStartDay>
<KIX_OWNER_OutOfOfficeStartMonth>
<KIX_OWNER_OutOfOfficeStartYear>
<KIX_OWNER_RedirectAfterTicketClose>
<KIX_OWNER_ShownArticle>
<KIX_OWNER_UserAuthBackend>
<KIX_OWNER_UserChangeOverviewSmallPageShown>
<KIX_OWNER_UserComment>
<KIX_OWNER_UserConfigItemOverviewCustomPageShown>
<KIX_OWNER_UserConfigItemOverviewSmallPageShown>
<KIX_OWNER_UserCreateNextMask>
<KIX_OWNER_UserCustomCILVComputer>
<KIX_OWNER_UserCustomTLVColumnValue>
<KIX_OWNER_UserEmail>
<KIX_OWNER_UserFirstname>
<KIX_OWNER_UserID>
<KIX_OWNER_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_OWNER_UserLanguage>
<KIX_OWNER_UserLastLogin>
<KIX_OWNER_UserLastLoginTimestamp>
<KIX_OWNER_UserLastname>
<KIX_OWNER_UserLogin>
<KIX_OWNER_UserLoginFailed>
<KIX_OWNER_UserPw>
<KIX_OWNER_UserQueueSelectionStyle>
<KIX_OWNER_UserQueueViewLayout>
<KIX_OWNER_UserRefreshTime>
<KIX_OWNER_UserSendFollowUpNotification>
<KIX_OWNER_UserSendLockTimeoutNotification>
<KIX_OWNER_UserSendMoveNotification>
<KIX_OWNER_UserSendNewTicketNotification>
<KIX_OWNER_UserSendWatcherNotification>
<KIX_OWNER_UserSkin>
<KIX_OWNER_UserTheme>
<KIX_OWNER_UserTicketOverviewAgentTicketLockedView>
<KIX_OWNER_UserTicketOverviewAgentTicketQueue>
<KIX_OWNER_UserTicketOverviewCustomPageShown>
<KIX_OWNER_UserTicketOverviewMediumPageShown>
<KIX_OWNER_UserTicketOverviewPreviewPageShown>
<KIX_OWNER_UserTicketOverviewSmallPageShown>
<KIX_OWNER_UserTitle>
<KIX_OWNER_UserViewAllTickets>
<KIX_OWNER_ValidID>

Responsible

<KIX_RESPONSIBLE_*>
<KIX_RESPONSIBLE_AdminDynamicFieldsOverviewPageShown>
<KIX_RESPONSIBLE_ChangeTime>
<KIX_RESPONSIBLE_CreateTime>
<KIX_RESPONSIBLE_KIXSidebarCILinksShow>
<KIX_RESPONSIBLE_OutOfOffice>
<KIX_RESPONSIBLE_OutOfOfficeEndDay>
<KIX_RESPONSIBLE_OutOfOfficeEndMonth>
<KIX_RESPONSIBLE_OutOfOfficeEndYear>
<KIX_RESPONSIBLE_OutOfOfficeStartDay>
<KIX_RESPONSIBLE_OutOfOfficeStartMonth>
<KIX_RESPONSIBLE_OutOfOfficeStartYear>
<KIX_RESPONSIBLE_RedirectAfterTicketClose>
<KIX_RESPONSIBLE_ShownArticle>
<KIX_RESPONSIBLE_UserAuthBackend>
<KIX_RESPONSIBLE_UserChangeOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserComment>
<KIX_RESPONSIBLE_UserConfigItemOverviewCustomPageShown>
<KIX_RESPONSIBLE_UserConfigItemOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserCreateNextMask>
<KIX_RESPONSIBLE_UserCustomCILVComputer>
<KIX_RESPONSIBLE_UserCustomTLVColumnValue>
<KIX_RESPONSIBLE_UserEmail>
<KIX_RESPONSIBLE_UserFirstname>
<KIX_RESPONSIBLE_UserID>
<KIX_RESPONSIBLE_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_RESPONSIBLE_UserLanguage>
<KIX_RESPONSIBLE_UserLastLogin>
<KIX_RESPONSIBLE_UserLastLoginTimestamp>
<KIX_RESPONSIBLE_UserLastname>
<KIX_RESPONSIBLE_UserLogin>
<KIX_RESPONSIBLE_UserLoginFailed>
<KIX_RESPONSIBLE_UserPw>
<KIX_RESPONSIBLE_UserQueueSelectionStyle>
<KIX_RESPONSIBLE_UserQueueViewLayout>
<KIX_RESPONSIBLE_UserRefreshTime>
<KIX_RESPONSIBLE_UserSendFollowUpNotification>
<KIX_RESPONSIBLE_UserSendLockTimeoutNotification>
<KIX_RESPONSIBLE_UserSendMoveNotification>
<KIX_RESPONSIBLE_UserSendNewTicketNotification>
<KIX_RESPONSIBLE_UserSendWatcherNotification>
<KIX_RESPONSIBLE_UserSkin>
<KIX_RESPONSIBLE_UserTheme>
<KIX_RESPONSIBLE_UserTicketOverviewAgentTicketLockedView>
<KIX_RESPONSIBLE_UserTicketOverviewAgentTicketQueue>
<KIX_RESPONSIBLE_UserTicketOverviewCustomPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewMediumPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewPreviewPageShown>
<KIX_RESPONSIBLE_UserTicketOverviewSmallPageShown>
<KIX_RESPONSIBLE_UserTitle>
<KIX_RESPONSIBLE_UserViewAllTickets>
<KIX_RESPONSIBLE_ValidID>

Current

<KIX_CURRENT_*>
<KIX_CURRENT_AdminDynamicFieldsOverviewPageShown>
<KIX_CURRENT_ChangeTime>
<KIX_CURRENT_CreateTime>
<KIX_CURRENT_KIXSidebarCILinksShow>
<KIX_CURRENT_OutOfOffice>
<KIX_CURRENT_OutOfOfficeEndDay>
<KIX_CURRENT_OutOfOfficeEndMonth>
<KIX_CURRENT_OutOfOfficeEndYear>
<KIX_CURRENT_OutOfOfficeStartDay>
<KIX_CURRENT_OutOfOfficeStartMonth>
<KIX_CURRENT_OutOfOfficeStartYear>
<KIX_CURRENT_RedirectAfterTicketClose>
<KIX_CURRENT_ShownArticle>
<KIX_CURRENT_UserAuthBackend>
<KIX_CURRENT_UserChangeOverviewSmallPageShown>
<KIX_CURRENT_UserComment>
<KIX_CURRENT_UserConfigItemOverviewCustomPageShown>
<KIX_CURRENT_UserConfigItemOverviewSmallPageShown>
<KIX_CURRENT_UserCreateNextMask>
<KIX_CURRENT_UserCustomCILVComputer>
<KIX_CURRENT_UserCustomTLVColumnValue>
<KIX_CURRENT_UserEmail>
<KIX_CURRENT_UserFirstname>
<KIX_CURRENT_UserID>
<KIX_CURRENT_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_CURRENT_UserLanguage>
<KIX_CURRENT_UserLastLogin>
<KIX_CURRENT_UserLastLoginTimestamp>
<KIX_CURRENT_UserLastname>
<KIX_CURRENT_UserLogin>
<KIX_CURRENT_UserLoginFailed>
<KIX_CURRENT_UserPw>
<KIX_CURRENT_UserQueueSelectionStyle>
<KIX_CURRENT_UserQueueViewLayout>
<KIX_CURRENT_UserRefreshTime>
<KIX_CURRENT_UserSendFollowUpNotification>
<KIX_CURRENT_UserSendLockTimeoutNotification>
<KIX_CURRENT_UserSendMoveNotification>
<KIX_CURRENT_UserSendNewTicketNotification>
<KIX_CURRENT_UserSendWatcherNotification>
<KIX_CURRENT_UserSkin>
<KIX_CURRENT_UserTheme>
<KIX_CURRENT_UserTicketOverviewAgentTicketLockedView>
<KIX_CURRENT_UserTicketOverviewAgentTicketQueue>
<KIX_CURRENT_UserTicketOverviewCustomPageShown>
<KIX_CURRENT_UserTicketOverviewMediumPageShown>
<KIX_CURRENT_UserTicketOverviewPreviewPageShown>
<KIX_CURRENT_UserTicketOverviewSmallPageShown>
<KIX_CURRENT_UserTitle>
<KIX_CURRENT_UserViewAllTickets>
<KIX_CURRENT_ValidID>

Agent

<KIX_AGENT_*>
<KIX_AGENT_AdminDynamicFieldsOverviewPageShown>
<KIX_AGENT_ChangeTime>
<KIX_AGENT_CreateTime>
<KIX_AGENT_KIXSidebarCILinksShow>
<KIX_AGENT_OutOfOffice>
<KIX_AGENT_OutOfOfficeEndDay>
<KIX_AGENT_OutOfOfficeEndMonth>
<KIX_AGENT_OutOfOfficeEndYear>
<KIX_AGENT_OutOfOfficeStartDay>
<KIX_AGENT_OutOfOfficeStartMonth>
<KIX_AGENT_OutOfOfficeStartYear>
<KIX_AGENT_RedirectAfterTicketClose>
<KIX_AGENT_ShownArticle>
<KIX_AGENT_UserAuthBackend>
<KIX_AGENT_UserChangeOverviewSmallPageShown>
<KIX_AGENT_UserComment>
<KIX_AGENT_UserConfigItemOverviewCustomPageShown>
<KIX_AGENT_UserConfigItemOverviewSmallPageShown>
<KIX_AGENT_UserCreateNextMask>
<KIX_AGENT_UserCustomCILVComputer>
<KIX_AGENT_UserCustomTLVColumnValue>
<KIX_AGENT_UserEmail>
<KIX_AGENT_UserFirstname>
<KIX_AGENT_UserID>
<KIX_AGENT_UserITSMConfigItemOverviewAgentITSMConfigItem>
<KIX_AGENT_UserLanguage>
<KIX_AGENT_UserLastLogin>
<KIX_AGENT_UserLastLoginTimestamp>
<KIX_AGENT_UserLastname>
<KIX_AGENT_UserLogin>
<KIX_AGENT_UserLoginFailed>
<KIX_AGENT_UserMobile>
<KIX_AGENT_UserPw>
<KIX_AGENT_UserQueueSelectionStyle>
<KIX_AGENT_UserQueueViewLayout>
<KIX_AGENT_UserRefreshTime>
<KIX_AGENT_UserSendFollowUpNotification>
<KIX_AGENT_UserSendLockTimeoutNotification>
<KIX_AGENT_UserSendMoveNotification>
<KIX_AGENT_UserSendNewTicketNotification>
<KIX_AGENT_UserSendWatcherNotification>
<KIX_AGENT_UserSkin>
<KIX_AGENT_UserTheme>
<KIX_AGENT_UserTicketOverviewAgentTicketLockedView>
<KIX_AGENT_UserTicketOverviewAgentTicketQueue>
<KIX_AGENT_UserTicketOverviewCustomPageShown>
<KIX_AGENT_UserTicketOverviewMediumPageShown>
<KIX_AGENT_UserTicketOverviewPreviewPageShown>
<KIX_AGENT_UserTicketOverviewSmallPageShown>
<KIX_AGENT_UserTitle>
<KIX_AGENT_UserViewAllTickets>
<KIX_AGENT_ValidID>

Ticket

<KIX_TICKET_*>
<KIX_TICKET_Age>
<KIX_TICKET_ArchiveFlag>
<KIX_TICKET_ChangeBy>
<KIX_TICKET_Changed>
<KIX_TICKET_CreateBy>
<KIX_TICKET_CreateTimeUnix>
<KIX_TICKET_Created>
<KIX_TICKET_CustomerID>
<KIX_TICKET_CustomerUserID>
<KIX_TICKET_DynamicField_FIELDNAME>
<KIX_TICKET_DynamicField_FIELDNAME_Value>
<KIX_TICKET_EscalationDestinationDate>
<KIX_TICKET_EscalationDestinationIn>
<KIX_TICKET_EscalationResponseTime>
<KIX_TICKET_EscalationSolutionTime>
<KIX_TICKET_EscalationTime>
<KIX_TICKET_EscalationUpdateTime>
<KIX_TICKET_GroupID>
<KIX_TICKET_Lock>
<KIX_TICKET_LockID>
<KIX_TICKET_Owner>
<KIX_TICKET_OwnerID>
<KIX_TICKET_Priority>
<KIX_TICKET_PriorityID>
<KIX_TICKET_Queue>
<KIX_TICKET_QueueID>
<KIX_TICKET_RealTillTimeNotUsed>
<KIX_TICKET_Responsible>
<KIX_TICKET_ResponsibleID>
<KIX_TICKET_SLAID>
<KIX_TICKET_ServiceID>
<KIX_TICKET_State>
<KIX_TICKET_StateID>
<KIX_TICKET_StateType>
<KIX_TICKET_TicketID>
<KIX_TICKET_TicketNumber>
<KIX_TICKET_Title>
<KIX_TICKET_Type>
<KIX_TICKET_TypeID>
<KIX_TICKET_UnlockTimeout>
<KIX_TICKET_UntilTime>

Customer

<KIX_CUSTOMER_*>
<KIX_CUSTOMER_Age>
<KIX_CUSTOMER_AgeTimeUnix>
<KIX_CUSTOMER_ArticleID>
<KIX_CUSTOMER_ArticleType>
<KIX_CUSTOMER_ArticleTypeID>
<KIX_CUSTOMER_Bcc>
<KIX_CUSTOMER_Body>
<KIX_CUSTOMER_Cc>
<KIX_CUSTOMER_Changed>
<KIX_CUSTOMER_Charset>
<KIX_CUSTOMER_ContentCharset>
<KIX_CUSTOMER_ContentType>
<KIX_CUSTOMER_CreateTimeUnix>
<KIX_CUSTOMER_Created>
<KIX_CUSTOMER_CreatedBy>
<KIX_CUSTOMER_CustomerCompanyName>
<KIX_CUSTOMER_CustomerID>
<KIX_CUSTOMER_CustomerUserID>
<KIX_CUSTOMER_DynamicField_FIELDNAME>
<KIX_CUSTOMER_DynamicField_FIELDNAME_Value>
<KIX_CUSTOMER_EMAIL[16]>
<KIX_CUSTOMER_EscalationResponseTime>
<KIX_CUSTOMER_EscalationSolutionTime>
<KIX_CUSTOMER_EscalationTime>
<KIX_CUSTOMER_EscalationUpdateTime>
<KIX_CUSTOMER_From>
<KIX_CUSTOMER_FromRealname>
<KIX_CUSTOMER_InReplyTo>
<KIX_CUSTOMER_IncomingTime>
<KIX_CUSTOMER_Lock>
<KIX_CUSTOMER_LockID>
<KIX_CUSTOMER_MessageID>
<KIX_CUSTOMER_MimeType>
<KIX_CUSTOMER_OrigFrom>
<KIX_CUSTOMER_OrigFromName>
<KIX_CUSTOMER_Owner>
<KIX_CUSTOMER_OwnerID>
<KIX_CUSTOMER_Priority>
<KIX_CUSTOMER_PriorityID>
<KIX_CUSTOMER_Queue>
<KIX_CUSTOMER_QueueID>
<KIX_CUSTOMER_REALNAME>
<KIX_CUSTOMER_RealTillTimeNotUsed>
<KIX_CUSTOMER_References>
<KIX_CUSTOMER_ReplyTo>
<KIX_CUSTOMER_Responsible>
<KIX_CUSTOMER_ResponsibleID>
<KIX_CUSTOMER_SLA>
<KIX_CUSTOMER_SLAID>
<KIX_CUSTOMER_SenderType>
<KIX_CUSTOMER_SenderTypeID>
<KIX_CUSTOMER_Service>
<KIX_CUSTOMER_ServiceID>
<KIX_CUSTOMER_State>
<KIX_CUSTOMER_StateID>
<KIX_CUSTOMER_StateType>
<KIX_CUSTOMER_Subject>
<KIX_CUSTOMER_SUBJECT[18]>
<KIX_CUSTOMER_TicketID>
<KIX_CUSTOMER_TicketNumber>
<KIX_CUSTOMER_Title>
<KIX_CUSTOMER_To>
<KIX_CUSTOMER_ToEmail>
<KIX_CUSTOMER_ToRealname>
<KIX_CUSTOMER_Type>
<KIX_CUSTOMER_TypeID>
<KIX_CUSTOMER_UntilTime>
<KIX_CUSTOMER_CompanyConfig>
<KIX_CUSTOMER_Config>
<KIX_CUSTOMER_Source>
<KIX_CUSTOMER_UserAuthBackend>
<KIX_CUSTOMER_UserCity>
<KIX_CUSTOMER_UserComment>
<KIX_CUSTOMER_UserCountry>
<KIX_CUSTOMER_UserCustomerID>
<KIX_CUSTOMER_UserEmail>
<KIX_CUSTOMER_UserFax>
<KIX_CUSTOMER_UserFirstname>
<KIX_CUSTOMER_UserID>
<KIX_CUSTOMER_UserLanguage>
<KIX_CUSTOMER_UserLastLogin>
<KIX_CUSTOMER_UserLastLoginTimestamp>
<KIX_CUSTOMER_UserLastname>
<KIX_CUSTOMER_UserLogin>
<KIX_CUSTOMER_UserLoginFailed>
<KIX_CUSTOMER_UserMobile>
<KIX_CUSTOMER_UserPassword>
<KIX_CUSTOMER_UserPhone>
<KIX_CUSTOMER_UserRefreshTime>
<KIX_CUSTOMER_UserShowTickets>
<KIX_CUSTOMER_UserStreet>
<KIX_CUSTOMER_UserTheme>
<KIX_CUSTOMER_UserTitle>
<KIX_CUSTOMER_UserZip>
<KIX_CUSTOMER_ValidID>

Customer Data

<KIX_CUSTOMER_DATA_*>
<KIX_CUSTOMER_DATA_CompanyConfig>
<KIX_CUSTOMER_DATA_Config>
<KIX_CUSTOMER_DATA_DynamicField_Name>
<KIX_CUSTOMER_DATA_Source>
<KIX_CUSTOMER_DATA_UserAuthBackend>
<KIX_CUSTOMER_DATA_UserCity>
<KIX_CUSTOMER_DATA_UserComment>
<KIX_CUSTOMER_DATA_UserCountry>
<KIX_CUSTOMER_DATA_UserCustomerID>
<KIX_CUSTOMER_DATA_UserEmail>
<KIX_CUSTOMER_DATA_UserFax>
<KIX_CUSTOMER_DATA_UserFirstname>
<KIX_CUSTOMER_DATA_UserID>
<KIX_CUSTOMER_DATA_UserLanguage>
<KIX_CUSTOMER_DATA_UserLastLogin>
<KIX_CUSTOMER_DATA_UserLastLoginTimestamp>
<KIX_CUSTOMER_DATA_UserLastname>
<KIX_CUSTOMER_DATA_UserLogin>
<KIX_CUSTOMER_DATA_UserLoginFailed>
<KIX_CUSTOMER_DATA_UserMobile>
<KIX_CUSTOMER_DATA_UserPassword>
<KIX_CUSTOMER_DATA_UserPhone>
<KIX_CUSTOMER_DATA_UserRefreshTime>
<KIX_CUSTOMER_DATA_UserShowTickets>
<KIX_CUSTOMER_DATA_UserStreet>
<KIX_CUSTOMER_DATA_UserTheme>
<KIX_CUSTOMER_DATA_UserTitle>
<KIX_CUSTOMER_DATA_UserZip>
<KIX_CUSTOMER_DATA_ValidID>

Article

<KIX_ARTICLE_DATA_*>
<KIX_ARTICLE_DATA_Age>
<KIX_ARTICLE_DATA_PriorityID>
<KIX_ARTICLE_DATA_ContentType>
<KIX_ARTICLE_DATA_ServiceID>
<KIX_ARTICLE_DATA_Service>
<KIX_ARTICLE_DATA_Type>
<KIX_ARTICLE_DATA_ContentCharset>
<KIX_ARTICLE_DATA_Responsible>
<KIX_ARTICLE_DATA_StateID>
<KIX_ARTICLE_DATA_SenderType>
<KIX_ARTICLE_DATA_ResponsibleID>
<KIX_ARTICLE_DATA_Body>
<KIX_ARTICLE_DATA_EscalationTime>
<KIX_ARTICLE_DATA_MimeType>
<KIX_ARTICLE_DATA_SLA>
<KIX_ARTICLE_DATA_Subject>
<KIX_ARTICLE_DATA_InReplyTo>
<KIX_ARTICLE_DATA_OwnerID>
<KIX_ARTICLE_DATA_Changed>
<KIX_ARTICLE_DATA_RealTillTimeNotUsed>
<KIX_ARTICLE_DATA_Owner>
<KIX_ARTICLE_DATA_AgeTimeUnix>
<KIX_ARTICLE_DATA_CustomerID>
<KIX_ARTICLE_DATA_TypeID>
<KIX_ARTICLE_DATA_MessageID>
<KIX_ARTICLE_DATA_Created>
<KIX_ARTICLE_DATA_ArticleID>
<KIX_ARTICLE_DATA_To>
<KIX_ARTICLE_DATA_Priority>
<KIX_ARTICLE_DATA_UntilTime>
<KIX_ARTICLE_DATA_EscalationUpdateTime>
<KIX_ARTICLE_DATA_CreatedBy>
<KIX_ARTICLE_DATA_QueueID>
<KIX_ARTICLE_DATA_ArticleTypeID>
<KIX_ARTICLE_DATA_Queue>
<KIX_ARTICLE_DATA_SenderTypeID>
<KIX_ARTICLE_DATA_State>
<KIX_ARTICLE_DATA_ToRealname>
<KIX_ARTICLE_DATA_Title>
<KIX_ARTICLE_DATA_ReplyTo>
<KIX_ARTICLE_DATA_References>
<KIX_ARTICLE_DATA_TicketID>
<KIX_ARTICLE_DATA_ArticleType>
<KIX_ARTICLE_DATA_Cc>
<KIX_ARTICLE_DATA_StateType>
<KIX_ARTICLE_DATA_FromRealname>
<KIX_ARTICLE_DATA_EscalationResponseTime>
<KIX_ARTICLE_DATA_EscalationSolutionTime>
<KIX_ARTICLE_DATA_IncomingTime>
<KIX_ARTICLE_DATA_LockID>
<KIX_ARTICLE_DATA_Charset>
<KIX_ARTICLE_DATA_TicketNumber>
<KIX_ARTICLE_DATA_CreateTimeUnix>
<KIX_ARTICLE_DATA_Lock>
<KIX_ARTICLE_DATA_SLAID>
<KIX_ARTICLE_DATA_CustomerUserID>
<KIX_ARTICLE_DATA_From>

<KIX_ARTICLE_RECIPIENT_*>
<KIX_ARTICLE_RECIPIENT_UserPassword>
<KIX_ARTICLE_RECIPIENT_CreateBy>
<KIX_ARTICLE_RECIPIENT_ChangeBy>
<KIX_ARTICLE_RECIPIENT_UserID>
<KIX_ARTICLE_RECIPIENT_CustomerCompanyValidID>
<KIX_ARTICLE_RECIPIENT_UserDefaultTicketQueue>
<KIX_ARTICLE_RECIPIENT_Config>
<KIX_ARTICLE_RECIPIENT_UserConfigItemOverviewSmallPageShown>
<KIX_ARTICLE_RECIPIENT_UserDefaultService>
<KIX_ARTICLE_RECIPIENT_UserShowTickets>
<KIX_ARTICLE_RECIPIENT_CompanyConfig>
<KIX_ARTICLE_RECIPIENT_UserGoogleAuthenticatorSecretKey>

First

<KIX_FIRST_*>
<KIX_FIRST_BODY>
<KIX_FIRST_COMMENT>
<KIX_FIRST_EMAIL[]>
<KIX_FIRST_SUBJECT[]>

Config


<KIX_CONFIG_*>
<KIX_CONFIG_HttpType>
<KIX_CONFIG_ScriptAlias>
<KIX_CONFIG_FQDN>
<KIX_CONFIG_TicketHook>
<KIX_CONFIG_NotificationSenderName>

Email

<KIX_EMAIL_*>
<KIX_EMAIL_DATE>

Quote

<KIX_QUOTE_*>
<KIX_QUOTE_Start>
<KIX_QUOTE_Ende>
<KIX_QUOTE[]>

FAQ Approval

<KIX_FAQ_NUMBER>
<KIX_FAQ_TITLE>
<KIX_FAQ_AUTHOR>
<KIX_FAQ_STATE>
<KIX_FAQ_CATEGORY>
<KIX_FAQ_CATEGORYID>
<KIX_FAQ_LANGUAGE>
<KIX_FAQ_ITEMID>

Config Item

<KIX_ConfigItem_Name>
<KIX_ConfigItem_Number>
<KIX_ConfigItem_XML_'KEY DES ATTRIBUTS'>

...

VG Fabian
 

Sebastian

Fehlt bei <KIX_CONFIG HttpType> ein Unterstrich: <KIX_CONFIG_HttpType>?
Und warum ist bei allen <KIX_Agent_*> das Agent nicht komplett in Großbuchstaben wie bei allen anderen Kategorien?

Fabian Seibt

Hallo Sebastian,

danke für die Hinweise. Ich habe das gleich glatt gezogen. :-)


VG Fabian

f.niehus

Hi Fabian,
kannst Du die Variablenliste noch um die möglichen Werte für die E-Mail-Header im Postmaster-Filter ergänzen?
Danke!

Fabian Seibt

Hallo f.niehus,

die (erweiterbare) Liste der Header findest du in der SysConfig unter PostmasterX-Header (Gruppe: Ticket → Core::PostMaster).
Reicht dir das in dieser Form?

VG Fabian

Sebastian

Also ich fände eine Liste hier im Forum hilfreich.

Fabian Seibt


f.niehus


Sebastian

In einer FAQ-Benachrichtigung befinden sich folgende Platzhalter:

<KIX_FAQ_NUMBER>
<KIX_FAQ_TITLE>
<KIX_FAQ_AUTHOR>
<KIX_FAQ_STATE>

Gibt es noch weitere FAQ-Platzhalter?

Fabian Seibt

Hallo Sebastian,

ich habe die Liste mit deinen Vorschlägen und den uns bekannten weiteren Platzhaltern ergänzt.

VG Fabian

Stefan_Wachsmuth

Hallo Fabian,
gibt es die Möglichkeit, die Telefonnummer des angemeldeten Agenten in einem Textbaustein zu verwenden?
<KIX_OWNER_Phone> funktioniert leider nicht...
Ansonsten finde ich die Liste wirklich Top!
Grüße,Stefan



Fabian Seibt

Hallo Stefan,

danke für dein positives Feedback.
Wenn du die Telefonnummer meinst, die man unter Mobil am Agenten hinterlegen kann, dann ist diese leider nicht über einen Platzhalter auswertbar.

VG Fabian

iis-mma

Hallo,in den Templates der CI Admin Modules (z.B. ITSMConfigItemAdminModules###0170-Tape-Library) wird die Variable "KIX_ConfigItem_XML_FQDN" verwendet. Diese fehlt in diese Liste.Gibt es da noch weiter KIX_ConfigItem_XML_* Variablen, z.B. für den Namen des CI?

Fabian Seibt

Hallo iis-mma,

ich habe die Liste einmal rudimentär ergänzt.

Den Namen des CIs erhältst du mittels <KIX_ConfigItem_Name>.
Alle weiteren klassenspezifischen Attribute erhältst du mittels <KIX_ConfigItem_XML_*>, indem du statt des Sterns den Key des Attributs verwendest.

VG Fabian

iis-mma

Vielen Dank für die Info.