KIX - Forum
Community => Fragen | Konfiguration | Hilfe => Thema gestartet von: ffuernha am 29.09.2016 13:35:57
Does anybody know of a complete list of parameters, that are allowed to be used in a template, including some description of them ? There is a (very rough) description directly in the generation form of the template but it certainly does not give a comprehensive overview. I could not find anything in the OTRS Admin manual.
Example: <OTRS_CUSTOMER_BODY> vs <OTRS_CUSTOMER_EMAIL>. ??! Neither one is documented, nor the difference between them.
as far as I remember there is a FAQ somewhere at the OTRS.com pages