KIX - Forum

Deutsch => KIX18 => Thema gestartet von: mplan am 24.11.2022 14:29:17

Titel: Mail erzeugt FollowUp statt neuem Ticket
Beitrag von: mplan am 24.11.2022 14:29:17
Hallo,
wir haben vereinzelt das Problem, dass bei einer eigehenden Mail statt einem neuen Ticket die Mail einem bereits bestehenden Ticket zugeordnet wird. 
Wie kann so etwas passieren?
 
Im Betreff der Mail "Subject: Auftrag 1 x xxxx - OS D" (Beispiel-Ticketnr: 2022091637000157)
 ist nichts, was auf eine Ticketnummer hinweist. Es sollte also ein neues Tickets erstellt werden. 
Im Postmasterfilter gibt es nichts, was die Absender-Mailadresse beschränkt/behandelt.
Das Ticketsystem steht bei dieser Mail auf Kopie (cc)
 
Logfile:
[Mon Nov 21 17:15:02 2022][Info][Kernel::System::Automation::_Log] job execution finished successfully. (Job: Periodic Reports (18), RunID: 70641, Macro: -, MacroAction: -)
[Mon Nov 21 17:15:02 2022][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][56] There was an error executing JobExecute() in Automation: Argument "" isn't numeric in numeric ne (!=) at /opt/kix/Kernel/System/Main.pm line 1349.

[Mon Nov 21 17:20:15 2022][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2022091637000157] created (TicketID=12316, ArticleID=66838). ,
[Mon Nov 21 17:20:15 2022][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2022102037000146] created (TicketID=12842, ArticleID=66839). ,
[Mon Nov 21 17:20:15 2022][Notice][Kernel::System::MailAccount::IMAP::_Fetch] IMAPS: Fetched 2 email(s) from helpdesk@myfirma.de/mailer.myfirma.de:993.
[Mon Nov 21 17:20:15 2022][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][56] There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: Use of uninitialized value in subroutine entry at /opt/kix/Kernel/System/Cache/Redis.pm line 318.
Use of uninitialized value in subroutine entry at /opt/kix/Kernel/System/Cache/Redis.pm line 318.
Use of uninitialized value in subroutine entry at /opt/kix/Kernel/System/Cache/Redis.pm line 318.
Use of uninitialized value in subroutine entry at /opt/kix/Kernel/System/Cache/Redis.pm line 318.


Es gibt keine weiteren Hinweise zum Mailprocessing hier. Die Fehlermeldungen zu Redis.pm gibt es ständig, aber ich kann nicht einschätzen, ob das Einfluß auf das Processing hat.
Wie kann es passieren, dass eine Mail einem bestehenden Ticket zugeordnet wird, obwohl keine Ticketnummer im Betreff angegeben ist? Gibt es noch mehr Kriterien außer der Nummer im Betreff?
(Kix 18.25)
 
Viele Grüße
Michael
Titel: Re: Mail erzeugt FollowUp statt neuem Ticket
Beitrag von: m.greune am 24.11.2022 14:50:25
Hallo Michael,


aus KIX 17 kenne ich das Problem. Hier ist es so, dass im Standard auch die Referenzen im Mailheader geprüft werden. Dadurch wird auch ein Ticket gematched, wenn ein Anwender z.B. eine alte Mail aus dem Ticketsystem nimmt, alles raus löscht und neue Sachen rein schreibt. Die Header bleiben dabei ggf. bestehen und werden dann gematched. Schau dir mal die Mail im Rohformat an und such nach den Referenzen im Header. Wenn du die mit anderen Mails aus dem Ticket matchen kannst, hast du den Grund.


Falls die Sysconfig-Schlüssel funktionieren kann es sein, dass du das aus stellen kannst:


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)
(https://i.ibb.co/k4nS6bF/kix.png)

Das zweite, also PostMaster::CheckFollowUpModule###0200-References kannst du mal deaktivieren. Dann checkt er nur noch den Betreff nach einer gültigen Ticketnummer.


VG Marvin
Titel: Re: Mail erzeugt FollowUp statt neuem Ticket
Beitrag von: mplan am 24.11.2022 15:58:08
Hi Marvin,
 
Dein Tipp ist ein Volltreffer! 
Habe die ganzen Mails durchsucht und tatsächlich eine Referenz zu einer früheren (korrekten) Mail gefunden!
 
Sicherheitshalber ist PostMaster::CheckFollowUpModule###0200-References wie empfohlen, erst einmal auf ungültig gesetzt worden. 
Ich kann mir gut vorstellen, dass der Absender eine alte Mail genommen und mit neuem Inhalt versehen hat. 
Auch wenn ich für Recycling bin , hier bin ich mal dagegen  ;-) 

Vielen Dank. Hoffe, dass ich mal 'n Bier ausgeben kann :-D
 
Viele Grüße 
Michael