Autor Thema: User Creation of new ticket  (Gelesen 4227 mal)


  • Newbie
  • Beiträge: 1
User Creation of new ticket
« am: 13.02.2019 22:32:43 »
Is it possible to eliminate the necessity for a user to create an account when registering a ticket, so that they can simply just fill in a form for the issue.  I'm looking to use this internally. 


Richard Leis

  • Global Moderator
  • Beiträge: 405
Re: User Creation of new ticket
« Antwort #1 am: 25.02.2019 11:06:34 »
Hi David,

you can use the public frontend for this.
It is accessible thorugh http://your-domain/kix/

There you can create a ticket without an account.
After the ticket creation you will receive a token to access the ticket again.

Best regards