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Community => Fragen | Konfiguration | Hilfe => Thema gestartet von: Info Section am 26.07.2018 12:20:22

Titel: Help
Beitrag von: Info Section am 26.07.2018 12:20:22
Hey there,

how can I add a section to the ticket, for example:I send an email to the system and the system create a new ticket, so I want to divide this ticket as INFO tickethow can I do that?
Titel: Re: Help
Beitrag von: Danny Bochmann am 07.08.2018 07:19:06
Hello,

you can add new DynamicFields or create a new TicketType wih the Name Info.
If you dont ĺike to do this please explain your aim with more Details.

Best regards
Danny