KIX - Forum
Community => Fragen | Konfiguration | Hilfe => Thema gestartet von: KAndersen am 06.07.2018 15:22:23
Hi,
I have been upgrading/migrating KIX4OTRS to KIX2017
After the migration, I no longer have the Pending and Close buttons (positioned originally between the Communication and Miscellanious dropdowns.
(Note: To be able to upgrade, I had to remove/uninstall packages KIX4OTRS and KIXCore)
How can I recreate the two buttons: Pending and Close?
Or as a minimum, the Close button.
Rgrds
/Knud
Hello Knud,
please activate the following two SysConfigKeys:
- Ticket::Frontend::MenuModule###440-Pending
- Ticket::Frontend::MenuModule###450-Close
best regards
Danny
Thank you.
Working Fine.
For others, the settings are in:
Edit Config Settings in Ticket → Frontend::Agent::Ticket::MenuModule
Rgrds