Hi,
i'm trying to customize the Toolbar in Kix 17.10
In the user manual (page 14) there is the symbol "Shows all tickets for which the agent is set as processor" but I can't find anything related in the admin area.
https://imgur.com/a/RHKknko here a screenshot of the manual page
Many Thanks
Edit: It looks like this option was introduced in version 17.11, am I wrong?