Autor Thema: Help  (Gelesen 3097 mal)

Info Section

  • Gast
« am: 26.07.2018 12:20:22 »
Hey there,

how can I add a section to the ticket, for example:I send an email to the system and the system create a new ticket, so I want to divide this ticket as INFO tickethow can I do that?

Danny Bochmann

  • Newbie
  • Beiträge: 458
Re: Help
« Antwort #1 am: 07.08.2018 07:19:06 »

you can add new DynamicFields or create a new TicketType wih the Name Info.
If you dont ĺike to do this please explain your aim with more Details.

Best regards