Begonnen von Info Section, 26.07.2018 12:20:22

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Info Section

Hey there,

how can I add a section to the ticket, for example:I send an email to the system and the system create a new ticket, so I want to divide this ticket as INFO tickethow can I do that?

Danny Bochmann


you can add new DynamicFields or create a new TicketType wih the Name Info.
If you dont ĺike to do this please explain your aim with more Details.

Best regards