# KIX config file (automatically generated)
# VERSION:1.1
package Kernel::Config::Files::ZZZAuto;
use strict;
use warnings;
no warnings 'redefine';
use utf8;
sub Load {
    my ($File, $Self) = @_;
$Self->{'ACLKeysLevel3::Actions'}->{'100-Default'} =  [
  'AgentTicketBounce',
  'AgentTicketClose',
  'AgentTicketCompose',
  'AgentTicketCustomer',
  'AgentTicketForward',
  'AgentTicketEmailOutbound',
  'AgentTicketFreeText',
  'AgentTicketHistory',
  'AgentTicketLink',
  'AgentTicketLock',
  'AgentTicketMerge',
  'AgentTicketMove',
  'AgentTicketNote',
  'AgentTicketOwner',
  'AgentTicketPending',
  'AgentTicketPhone',
  'AgentTicketPhoneInbound',
  'AgentTicketPhoneOutbound',
  'AgentTicketPlain',
  'AgentTicketPrint',
  'AgentTicketPriority',
  'AgentTicketProcess',
  'AgentTicketResponsible',
  'AgentTicketWatcher',
  'AgentTicketZoom',
  'AgentLinkObject',
  'CustomerTicketMessage',
  'CustomerTicketPrint',
  'CustomerTicketProcess',
  'CustomerTicketZoom',
  'AgentTicketZoom###0110-Article',
  'AgentTicketZoom###0105-Process',
  'AgentTicketZoom###0115-Attachments',
  'AgentTicketZoom###0120-LinkedObjects',
  'AgentTicketZoom###0255-CoreData'
];
$Self->{'AdminEmail'} =  'xyz@abc.de';
delete $Self->{'AgentTicketZoomBackend'}->{'0250-Note'};
delete $Self->{'AgentTicketZoomBackend'}->{'0260-DynamicFields'};
$Self->{'AttachmentDownloadType'} =  'inline';
$Self->{'CheckMXRecord'} =  0;
$Self->{'CustomerDBLink'} =  '...';
$Self->{'CustomerDBLinkTarget'} =  'target="_blank"';
$Self->{'CustomerPanelCreateAccount'} =  '1';
$Self->{'CustomerPanelLostPassword'} =  '1';
delete $Self->{'CustomerPreferencesGroups'}->{'DefaultService'};
delete $Self->{'CustomerPreferencesGroups'}->{'DefaultTicketQueue'};
delete $Self->{'CustomerPreferencesGroups'}->{'DefaultTicketType'};
delete $Self->{'CustomerPreferencesGroups'}->{'GoogleAuthenticatorSecretKey'};
delete $Self->{'CustomerPreferencesGroups'}->{'Language'};
delete $Self->{'CustomerPreferencesGroups'}->{'PGP'};
delete $Self->{'CustomerPreferencesGroups'}->{'Password'};
delete $Self->{'CustomerPreferencesGroups'}->{'RefreshTime'};
delete $Self->{'CustomerPreferencesGroups'}->{'ShownTickets'};
delete $Self->{'CustomerPreferencesGroups'}->{'Theme'};
delete $Self->{'CustomerPreferencesGroups'}->{'TimeZone'};
$Self->{'Daemon::Log::DaysToKeep'} =  '14';
$Self->{'Daemon::Log::STDOUT'} =  '1';
delete $Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'EscalationCheck'};
$Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'MailAccountFetch'} =  {
  'Function' => 'Execute',
  'MaximumParallelInstances' => '1',
  'Module' => 'Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch',
  'Params' => [],
  'Schedule' => '*/5 * * * *',
  'TaskName' => 'MailAccountFetch'
};
$Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'TicketPendingCheck'} =  {
  'Function' => 'Execute',
  'MaximumParallelInstances' => '1',
  'Module' => 'Kernel::System::Console::Command::Maint::Ticket::PendingCheck',
  'Params' => [],
  'Schedule' => '0,30 * * * *',
  'TaskName' => 'TicketPendingCheck'
};
$Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'TicketUnlockTimeout'} =  {
  'Function' => 'Execute',
  'MaximumParallelInstances' => '1',
  'Module' => 'Kernel::System::Console::Command::Maint::Ticket::UnlockTimeout',
  'Params' => [],
  'Schedule' => '35 4 * * *',
  'TaskName' => 'TicketUnlockTimeout'
};
$Self->{'DefaultCustomerInfoString'} =  '...';
$Self->{'DefaultViewNewLine'} =  '200';
$Self->{'FAQ::Explorer::LastChange::Limit'} =  '10';
$Self->{'FAQ::Explorer::LastCreate::Limit'} =  '10';
$Self->{'FQDN'} =  '...';
$Self->{'Frontend::CommonParam'}->{'QueueID'} =  '5';
delete $Self->{'Frontend::KIXSidebarBackend'}->{'CustomizeForm'};
$Self->{'Frontend::KIXSidebarBackend'}->{'ReuseArticleAttachments'} =  {
  'Actions' => 'AgentTicket(Compose|Forward|Bounce)',
  'Description' => 'Show or hide the',
  'Module' => 'Kernel::Output::HTML::KIXSidebar::ReuseArticleAttachments',
  'Prio' => '0400',
  'Title' => 'Attachments'
};
delete $Self->{'Frontend::Module'}->{'AdminCustomerUserService'};
delete $Self->{'Frontend::Module'}->{'AdminPGP'};
delete $Self->{'Frontend::Module'}->{'AgentTicketEscalationView'};
delete $Self->{'Frontend::Module'}->{'AgentTicketService'};
$Self->{'Frontend::Module'}->{'AgentUserSearch'} =  {
  'Description' => 'AgentUserSearch.',
  'NavBarName' => '',
  'Title' => 'AgentUserSearch'
};
$Self->{'Frontend::RichText'} =  '0';
$Self->{'Frontend::ToolBarModule'}->{'1-Ticket::AgentTicketQueue'} =  {
  'AccessKey' => 'q',
  'Action' => 'AgentTicketQueue',
  'CssClass' => 'QueueView',
  'Icon' => 'fa fa-folder',
  'Link' => 'Action=AgentTicketQueue',
  'Module' => 'Kernel::Output::HTML::ToolBar::Link',
  'Name' => 'Queue view',
  'Priority' => '1010010'
};
$Self->{'Frontend::ToolBarModule'}->{'2-Ticket::AgentTicketStatus'} =  {
  'AccessKey' => 'S',
  'Action' => 'AgentTicketStatusView',
  'CssClass' => 'StatusView',
  'Icon' => 'fa fa-list-ol',
  'Link' => 'Action=AgentTicketStatusView',
  'Module' => 'Kernel::Output::HTML::ToolBar::Link',
  'Name' => 'Status view',
  'Priority' => '1010020'
};
$Self->{'Frontend::ToolBarModule'}->{'4-Ticket::AgentTicketPhone'} =  {
  'AccessKey' => '',
  'Action' => 'AgentTicketPhone',
  'CssClass' => 'PhoneTicket',
  'Icon' => 'fa fa-phone',
  'Link' => 'Action=AgentTicketPhone',
  'Module' => 'Kernel::Output::HTML::ToolBar::Link',
  'Name' => 'New phone ticket',
  'Priority' => '1020010'
};
$Self->{'HttpType'} =  'https';
$Self->{'KIX4OTRSTicketOverviewSmallHighlightMapping'} =  {
  '900###State:::new|||UserSkin:::dark' => 'color: #38BD38;',
  '901###State:::closed successful|||UserSkin:::dark' => 'color: #A9A9A9;',
  '902###State:::closed unsuccessful|||UserSkin:::dark' => 'color: #A9A9A9;',
  '903###State:::pending auto close+|||UserSkin:::dark' => 'color: #33ddff;',
  '904###State:::pending auto close-|||UserSkin:::dark' => 'color: #33ddff;',
  '905###State:::pending reminder|||UserSkin:::dark' => 'color: #33ddff;',
  'closed successful' => 'color: darkgrey;',
  'closed unsuccessful' => 'color: darkgrey;',
  'new' => 'color: darkgreen;',
  'pending auto close+' => 'color: darkblue;',
  'pending auto close-' => 'color: darkblue;',
  'pending reminder' => 'color: darkblue;'
};
delete $Self->{'NodeID'};
$Self->{'NotificationBodyLostPassword'} =  'Hi <KIX_USERFIRSTNAME>,


Here\'s your new KIX password.

New password: <KIX_NEWPW>

You can log in via the following URL:

<KIX_CONFIG_HttpType>://<KIX_CONFIG_FQDN>/<KIX_CONFIG_ScriptAlias>index.pl';
$Self->{'NotificationBodyLostPasswordToken'} =  'Hi <KIX_USERFIRSTNAME>,

You or someone impersonating you has requested to change your KIX
password.

If you want to do this, click on the link below. You will receive another email containing the password.

<KIX_CONFIG_HttpType>://<KIX_CONFIG_FQDN>/<KIX_CONFIG_ScriptAlias>index.pl?Action=LostPassword;Token=<KIX_TOKEN>

If you did not request a new password, please ignore this email.';
$Self->{'NotificationSenderEmail'} =  '...';
$Self->{'Organization'} =  '...';
$Self->{'OrganizationHotline1'} =  '...';
$Self->{'OrganizationHotline2'} =  '...';
$Self->{'OrganizationLong'} =  '...';
$Self->{'PostMaster::PreFilterModule::NewTicketReject::Body'} =  'Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can\'t be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

 Your Helpdesk Team';
$Self->{'PostMasterMaxEmailSize'} =  '40960';
$Self->{'PostmasterDefaultQueue'} =  'Support';
$Self->{'PostmasterX-Header'} =  [
  'From',
  'To',
  'Cc',
  'Reply-To',
  'ReplyTo',
  'Subject',
  'Message-ID',
  'Message-Id',
  'Resent-To',
  'Resent-From',
  'Precedence',
  'Mailing-List',
  'List-Id',
  'List-Archive',
  'Errors-To',
  'References',
  'In-Reply-To',
  'Auto-Submitted',
  'X-Loop',
  'X-Spam-Flag',
  'X-Spam-Level',
  'X-Spam-Score',
  'X-Spam-Status',
  'X-No-Loop',
  'X-Priority',
  'Importance',
  'X-Mailer',
  'User-Agent',
  'Organization',
  'X-Original-To',
  'Delivered-To',
  'Envelope-To',
  'Return-Path',
  'X-OTRS-Owner',
  'X-OTRS-OwnerID',
  'X-OTRS-Responsible',
  'X-OTRS-ResponsibleID',
  'X-OTRS-Loop',
  'X-OTRS-Priority',
  'X-OTRS-Queue',
  'X-OTRS-Lock',
  'X-OTRS-Ignore',
  'X-OTRS-State',
  'X-OTRS-State-PendingTime',
  'X-OTRS-Type',
  'X-OTRS-Service',
  'X-OTRS-SLA',
  'X-OTRS-CustomerNo',
  'X-OTRS-CustomerUser',
  'X-OTRS-SenderType',
  'X-OTRS-ArticleType',
  'X-OTRS-FollowUp-Priority',
  'X-OTRS-FollowUp-Queue',
  'X-OTRS-FollowUp-Lock',
  'X-OTRS-FollowUp-State',
  'X-OTRS-FollowUp-State-PendingTime',
  'X-OTRS-FollowUp-Type',
  'X-OTRS-FollowUp-Service',
  'X-OTRS-FollowUp-SLA',
  'X-OTRS-FollowUp-SenderType',
  'X-OTRS-FollowUp-ArticleType',
  'X-OTRS-TicketTemplate',
  'X-Asterisk-Calleridname',
  'X-Asterisk-Callerid'
];
delete $Self->{'PreferencesGroups'}->{'GoogleAuthenticatorSecretKey'};
$Self->{'Process::DefaultQueue'} =  'Junk';
$Self->{'Secure::DisableBanner'} =  '1';
$Self->{'SendmailModule::Host'} =  '...';
$Self->{'Stats::UseAgentElementInStats'} =  '1';
$Self->{'SysConfig::EventModulePost'}->{'000-LogSysConfigChanges'} =  {
  'Event' => 'SysConfigItemUpdate',
  'Module' => 'Kernel::System::SysConfig::Event::LogSysConfigChanges'
};
$Self->{'Ticket::ACL-PossiblePropertiesSubsumption'} =  '1';
delete $Self->{'Ticket::EventModulePost'}->{'AddToAddressBook'};
$Self->{'Ticket::Frontend::AdminQuickTicketConfigurator'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentArticleEdit'}->{'DynamicField'} =  {
  'HardwareID' => '0',
  'IsBillable' => '0',
  'SupportIP' => '0',
  'TicketTrac' => '0'
};
$Self->{'Ticket::Frontend::AgentArticleEdit'}->{'OnlyResponsible'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketClose'}->{'DynamicField'} =  {
  'HardwareID' => '1',
  'IsBillable' => '1',
  'SupportIP' => '1',
  'TicketTrac' => '0'
};
$Self->{'Ticket::Frontend::AgentTicketClose'}->{'NoteMandatory'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketClose'}->{'TicketType'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketClose'}->{'Title'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'StateDefault'} =  'pending reminder feedback';
$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'StateType'} =  [
  'open',
  'closed',
  'pending auto',
  'pending reminder',
  'pending reminder feedback'
];
$Self->{'Ticket::Frontend::AgentTicketEmail'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketEmailOutbound'}->{'ArticleTypeDefault'} =  'email-external';
$Self->{'Ticket::Frontend::AgentTicketEmailOutbound'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketEmailOutbound'}->{'StateDefault'} =  'pending reminder feedback';
$Self->{'Ticket::Frontend::AgentTicketEmailOutbound'}->{'StateType'} =  [
  'open',
  'closed',
  'pending reminder',
  'pending auto',
  'pending reminder feedback'
];
$Self->{'Ticket::Frontend::AgentTicketForward'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketFreeText'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 1,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketMerge'}->{'RequiredLock'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketMergeToCustomer'}->{'RequiredLock'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketMergeToCustomer'}->{'StateTypes'} =  [
  'open',
  'new',
  'pending reminder',
  'pending auto',
  'pending reminder feedback'
];
$Self->{'Ticket::Frontend::AgentTicketMove'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketNote'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketOwner'}->{'NoteMandatory'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'NoteMandatory'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'StateDefault'} =  'pending auto close+';
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'Subject'} =  'Warten auf Erinnerung!';
$Self->{'Ticket::Frontend::AgentTicketPending'}->{'TicketType'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'DynamicField'} =  {
  'HardwareID' => 1,
  'IsBillable' => 1,
  'SupportIP' => 1,
  'TicketTrac' => 1
};
$Self->{'Ticket::Frontend::AgentTicketPhone::AllowMultipleFrom'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketPhoneInbound'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketPhoneInbound'}->{'RequiredLock'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketPhoneOutbound'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketPrint'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'NoteMandatory'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketPriority'}->{'RequiredLock'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketResponsible'}->{'NoteMandatory'} =  '0';
$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'ArticleCreateTime'} =  '1';
$Self->{'Ticket::Frontend::AgentTicketSearch'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 1,
  'TicketTrac' => 1
};
$Self->{'Ticket::Frontend::AgentTicketZoom'}->{'DynamicField'} =  {
  'HardwareID' => '1',
  'IsBillable' => '2',
  'SupportIP' => '1',
  'TicketTrac' => '1'
};
$Self->{'Ticket::Frontend::AgentTicketZoomTabActionCommon'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 2,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::AgentTicketZoomTabArticle'}->{'ArticleDetailViewFrom'} =  'Value';
$Self->{'Ticket::Frontend::AgentTicketZoomTabArticle'}->{'ArticleListFrom'} =  'Value';
$Self->{'Ticket::Frontend::AgentTicketZoomTabArticle'}->{'DynamicField'} =  {
  'HardwareID' => '0',
  'IsBillable' => '0',
  'SupportIP' => '0',
  'TicketTrac' => '0'
};
$Self->{'Ticket::Frontend::AgentTicketZoomTabEditCoreData'}->{'DynamicField'} =  {
  'HardwareID' => 1,
  'IsBillable' => 1,
  'SupportIP' => 1,
  'TicketTrac' => 1
};
$Self->{'Ticket::Frontend::AgentTicketZoomTabEditDynamicFields'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::ComposeAddCustomerAddress'} =  '0';
$Self->{'Ticket::Frontend::CustomerTicketMessage'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::CustomerTicketOverview'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::CustomerTicketPrint'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::CustomerTicketSearch'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::CustomerTicketZoom'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 0,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::HistoryOrder'} =  'reverse';
$Self->{'Ticket::Frontend::KIXSidebarDynamicField'}->{'DynamicField'} =  {
  'HardwareID' => '0',
  'IsBillable' => '0',
  'SupportIP' => '0',
  'TicketTrac' => '0'
};
$Self->{'Ticket::Frontend::MenuModule'}->{'210-PrintForwardFax'} =  {
  'Action' => 'AgentTicketPrintForwardFax',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => '800',
  'Description' => 'Print forward fax for this ticket!',
  'Link' => 'Action=AgentTicketPrintForwardFax&TicketID=[% Data.TicketID | html %]',
  'LinkParam' => 'target="print forward fax"',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Print Forward Fax',
  'PopupType' => 'TicketAction'
};
delete $Self->{'Ticket::Frontend::MenuModule'}->{'420-Decision'};
$Self->{'Ticket::Frontend::MenuModule'}->{'420-Note'} =  {
  'Action' => 'AgentTicketNote',
  'ClusterName' => 'Communication',
  'ClusterPriority' => '435',
  'Description' => 'Add a note to this ticket',
  'Link' => 'Action=AgentTicketNote;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Note',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'440-Pending'} =  {
  'Action' => 'AgentTicketPending',
  'ClusterName' => '',
  'ClusterPriority' => '',
  'Description' => 'Set this ticket to pending',
  'Link' => 'Action=AgentTicketPending;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Pending',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::MenuModule'}->{'450-Close'} =  {
  'Action' => 'AgentTicketClose',
  'ClusterName' => '',
  'ClusterPriority' => '',
  'Description' => 'Close this ticket',
  'Link' => 'Action=AgentTicketClose;TicketID=[% Data.TicketID | html %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Close',
  'PopupType' => 'TicketAction',
  'Target' => ''
};
$Self->{'Ticket::Frontend::OverviewMedium'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 1,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::OverviewPreview'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 1,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::OverviewSmall'}->{'DynamicField'} =  {
  'HardwareID' => 0,
  'IsBillable' => 1,
  'SupportIP' => 0,
  'TicketTrac' => 0
};
$Self->{'Ticket::Frontend::PendingDiffTime'} =  '172800';
$Self->{'Ticket::Frontend::PlainView'} =  '1';
$Self->{'Ticket::Frontend::ResponseFormat'} =  '[% Data.StdResponse | html %]

[% Data.Created | Localize("TimeShort") %] - [% Data.OrigFromName | html %] [% Translate("wrote") | html %]:[% Data.Body | html %]
[% Data.Signature | html %]';
$Self->{'Ticket::Frontend::TicketArticleFilter'} =  '1';
$Self->{'Ticket::Frontend::TimeUnits'} =  '(min)';
$Self->{'Ticket::Frontend::ZoomRichTextForce'} =  '0';
$Self->{'Ticket::Hook'} =  'ABCD';
$Self->{'Ticket::MergeDynamicFields'} =  [
  'SupportIP',
  'HardwareID',
  'TicketTrac',
  'IsBillable'
];
$Self->{'Ticket::NumberGenerator'} =  'Kernel::System::Ticket::Number::Date';
$Self->{'Ticket::NumberGenerator::Date::UseFormattedCounter'} =  '1';
$Self->{'Ticket::NumberGenerator::MinCounterSize'} =  '2';
$Self->{'Ticket::StorageModule'} =  'Kernel::System::Ticket::ArticleStorageFS';
$Self->{'Ticket::Watcher'} =  '1';
$Self->{'Ticket::ZoomTimeDisplay'} =  '1';
$Self->{'TicketStateWorkflow::PostmasterFollowUpCheckCustomerIDFrom'} =  '0';
$Self->{'TicketStateWorkflow::PostmasterFollowUpState'} =  {
  'closed successful' => 'open',
  'closed unsuccessful' => 'open',
  'pending auto close+' => 'open',
  'pending auto close-' => 'open',
  'pending auto reopen' => 'open',
  'pending reminder' => 'open',
  'pending reminder feedback' => 'open'
};
$Self->{'TimeVacationDays'} =  {
  '1' => {
    '1' => 'New Year\'s Day',
    '6' => 'Heilige Drei Könige'
  },
  '10' => {
    '3' => 'Tag der Deutschen Einheit'
  },
  '11' => {
    '1' => 'Allerheiligen'
  },
  '12' => {
    '24' => 'Christmas Eve',
    '25' => 'First Christmas Day',
    '26' => 'Second Christmas Day',
    '31' => 'New Year\'s Eve'
  },
  '5' => {
    '1' => 'International Workers\' Day'
  },
  '8' => {
    '15' => 'Mariä Himmelfahrt',
    '8' => 'Augsburger Friedensfest'
  }
};
$Self->{'TimeVacationDaysOneTime'} =  {
  '2019' => {
    '4' => {
      '19' => 'Karfreitag',
      '22' => 'Ostermontag'
    },
    '5' => {
      '30' => 'Christi Himmelfahrt'
    },
    '6' => {
      '10' => 'Pfingstmontag',
      '20' => 'Fronleichnam'
    }
  }
};
$Self->{'TimeWorkingHours'} =  {
  'Fri' => [
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ],
  'Mon' => [
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ],
  'Sat' => [],
  'Sun' => [],
  'Thu' => [
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ],
  'Tue' => [
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ],
  'Wed' => [
    '9',
    '10',
    '11',
    '12',
    '13',
    '14',
    '15',
    '16',
    '17'
  ]
};
}
1;